As online fraud continues to grow, we at First National Bank of Northern California use the highest level of security; 128-bit SSL encryption and Multifactor Authentication, to protect our customers against online fraud. Online criminals continue to develop methods to access customer computers to collect personal information including online credentials; your User ID and Password.
First National Bank of Northern California has found that the best method to combat online fraud is to educate our customers. With education, customers are able to identify online fraud and are less likely to have their personal information compromised.
First National Bank of Northern California may contact customers by phone or email to provide notification of system upgrades, changes or outages.
First National Bank of Northern California will NEVER attempt to obtain your personal information, such as social security number, account number, Access ID or Password through an email communication.
If you are suspicious that your online account has been compromised and/or notice any of the following:
- An e-mail requesting verification of your user ID, password, social security number and/or account number
- Your authentication image or pass phrase has been changed and you did not change them
- You do not see your authentication image or pass phrase
Contact First National Bank of Northern California immediately at Email or call 650-488-2512.